Government offices to use new electronic communications system

The Cabinet has decided government offices will begin to use a new Government E-letter Management System (GEMS) to exchange communications electronically starting 25 April.

Government offices in Malé and the Southern Province will be the first to use GEMS.

The Ministry of Civil Aviation and Communication sent a report to the Cabinet on the issue. The new system is expected to make administration more efficient, reduce costs and improve delivery of services.

According to the President’s Office, the electronic system will “further improve the credibility, transparency and monitoring of the government bureaucracy” by enabling policy makers and decision makers to “take regular stock of the work of the respective offices and to ensure remedial actions in cases of delays in responses.”

Additionally, written queries from the public will be “more recorded and more readily available.”