When I arrived today (February 16, 2011) at the GRM Male’ International Airport on flight IC 966, I saw Mr Hareef wearing a ‘Customer Service’ uniform and it was the first time I saw such a high level staff at the apron to welcome the arrivals. I took it as a positive sign and as a proof of GMR’s commitment to improve customer service at the airport.
From the flight we went direct to the Immigration Counter. When the Immigration Officer signaled for our turn, Mr Hareef intervened and handed over five Maldivian passports to him. He instructed not to take our passports but to process passports of his friends who were behind the queue. Those friends included Mr Ilyas Ibrahim, a man who has squeezed Maldivian blood for 30 years.
When the airport was handed over to the GMR, we celebrated it with great pride because it was the day airport got ‘freedom’ from the cronies and thugs of the 30-year dictatorship. As you may be aware, Mr Ilyas is the brother in-law of Maumoon Abdul Gayoom, one of the world’s most brutal dictators and Ilyas’s influence at the airport is a proof that our beloved airport is still not free from the cronies of the dictator.
Ilyas’ close ally Hareef is an official who played a key role in deals at the Male’ international airport during Gayoom’s 30-year rule. It is a shame on GMR to employ such thugs and destroy the reputation of our international airport.
As a customer I expect you to take appropriate action against Hareef because discrimination is a crime in our constitution and he continues to practice his power similar to the years of the dictator.
-GMR Customer
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