“Maldives lied”: New7wonders controversy continues in South Korea

A documentary regarding New7Wonders, aired on South Korean national broadcaster KBS, has drawn on the Maldives’ experience with the foundation and ignited controversy in the country regarding the nature of the competition.

Korea’s Jeju island was announced as one of the winners in the competition, along with the Amazon rainforest, Vietnam’s Halong Bay, Argentina’s Iguazu Falls, Indonesia’s Komodo, the Philippines’ Puerto Princesa underground river, and South Africa’s Table Mountain.

Votes were collected online and via paid SMS and phone voting in the various countries, in collaboration with telecom sponsors. Final vote counts for the winners were not revealed, however New7Wonders maintains that the process is “uniquely democratic”.

Following the airing of the program in South Korea, founder of the Swiss-based New7Wonders operation and self-described filmmaker, museum curator, aviator and explorer, Bernard Weber, visited the country to denounce it.

“Only a few reporters were able to attend the conference due to the short notice,” noted the Korea Herald.

“Since the announcement [about Jeju] was made, however, media outlets and activists here have been raising suspicions concerning the foundation’s identity, the money Jeju spent to be chosen and whether it was fair for government officials to take part in the voting multiple times,” the paper reported.

During the press conference, President of the Jeju Tourism Organisation Yang Young-keun revealed that Jeju residents and tourism officials spent 20 billion won (US$18 million) on international phone voting for the competition.

“With the tourism industry accounting for more than 80 percent of Jeju’s economy, 20 billion won does not seem like an unreasonably large amount of money,” Yang added.

Park Dae-seok, an official at Korea’s National Committee for Jeju New7Wonders of Nature, was also quoted as stating that “with Jeju’s 500,000 people, it would have been impossible to have the island named the New Seven Wonders and it is only fair to allow multiple voting in this sense.”

The Maldives’ cabinet announced it was withdrawing from the competition in May 2011, after claiming to have received unexpected demands for cash not explicitly specified in the original contract, in order to continue to “compete meaningfully” in the competition.

Indonesia followed suit, with the country’s tourism authorities announcing the withdrawal of Komodo from the running. In both instances, New7wonders insisted that the Maldives and Komodo remained in the competition while seeking new promoters in both countries.

Demands included ‘sponsorship fees’ (‘platinum’ at US$350,000, or two ‘gold’ at US$210,000 each) and the funding of a ‘World Tour’ event whereby the Maldives would pay for a delegation of people to visit the country, provide hot air balloon rides, press trips, flights, accommodation and communications.

In a comment piece published on Minivan News, New7wonders spokesman Eamonn Fitzgerald responded that the authority to withdraw a participant from the campaign “is a decision for New7Wonders alone, not for any government agency.”

“With the Maldives still a finalist, the critical choice to be made by the key decision-makers in the Maldives is whether to support the campaign or not,” Fitzgerald said at the time.

“I think that it would be a good idea for all the leaders in the Maldives to be active participants in the campaign for the simple reason that it makes good business sense. After all, this is why so many countries, with their public and private sectors, are enthusiastically involved in this global event.”

Voting controversy

Besides Jeju in South Korea, other winning countries responded energetically to the campaign, notably developing countries with large populations desperate to boost tourism revenue.

Vietnam’s central bank in November 2011 sent an urgent communication to the country’s financial institutions, urging them to force their employees to vote for Vietnam’s Halong Bay in the New7wonders competition.

According to the UK’s Financial Times, staff at one of Vietnam’s state-run bank were set quotas of 600 paid SMS votes each.

“Vietnamese officials, perhaps mindful of the growing importance of tourism to the economy, are going the extra mile to try to secure victory, pulling on the many control levers available to the pervasive Communist party,” the FT reported.

However some Vietnamese tourism officials cited by the FT raised concerns about the country’s expenditure on paid voting to win the competition, suggesting that the money and time “would be better spent cleaning up the worsening pollution in Halong Bay, raising safety standards on tour boats after two fatal sinkings in recent years and improving the overall environment for tourism.”

President of the Philippines, Noynoy Aquino, also urged his population to hit the phones and vote for the Puerto Princesa Underground River.

“In the Philippines we have no less than 80 million cellphone users sending nearly 2 billion text messages every day. All we need is one billion votes, so that is half a day,” Aquino said, during the river’s campaign push – a commitment of US$58 million, at PHP2.50 (US$0.058) a vote.

In the Maldives, the Swiss foundation approached telecom provider Dhiraagu seeking US$1 million in sponsorship to be its telecom partner in the Maldives, a figure that dropped by half when the company complained that the price was too high.

In a recorded interview with Korean journalists, obtained by Minivan News, Bernard Weber defends the sponsorship as “not a requirement, but a proposition.”

New7Wonders Director, Jean-Paul de la Fuente, interjects: “The Maldives people basically lied. They said if they did not bring sponsors we had threatened they would be expelled from the campaign. That’s a lie. There was no conditional sponsorship, and the proof is that five of the seven winners had no sponsors.”

Fuente continued: “The reason the Maldives person lied is because he had a personal financial interest in another business. What he did was show selected documents that clearly said there was no condition. When he resigned an alternative civic group tried to become a new committee, and he threatened them not to become a new committee.

“Unfortunately the Maldives was until recently a dictatorship, and maybe they still have some of the bad habits of a dictatorship. But we are absolutely clear that the Maldives lied,” Fuente said, and identified Managing Director of the Maldives Marketing and PR Corporation (MMPRC), Simon Hawkins, as “the main problem.”

In response, Hawkins told Minivan News today that “the only financial incentive and gain was to save the country over 500,000 US dollars for ridiculous charges from a disreputable organisation, and I succeeded. The Cabinet did their own investigation and reached their own conclusions, which was the same as ours. I also fail to see how Mr Weber can say that we were lying with the concrete evidence against him.”

Following the Maldives’ withdrawal, New7wonders approached the Maldives Association of Tourism and Travel Operators (MATATO) to take over from the MMPRC as the organising committee of the Maldives’ campaign – a move opposed by the MMPRC, as “the democratically elected Government of the Maldives is the only legitimate authority to act in the name of the Maldives and its people”.

Secretary General of MATATO, Maleeh Jamal, said at the time that the association was considering taking over the event in the government’s stead, as the studies offered by New7Wonders promised an “enormous return on investment”, and “US$500,000 for such an award would be quickly recovered. Although the money was a concern, we had a fair chance of winning,” he said at the time.

Asked today whether the MMPRC had threatened MATATO not to continue in the competition, Jamal said he did not wish to comment: “It was a huge controversy and now the whole saga is over,” he said.

Business model

The studies referred to by MATATO were also referenced by Fitzgerald in a letter to Minivan News following the cabinet decision to withdraw:

  1. Study published by Pearson of London in April 2010: US$5 billion overall in economic, tourism and brand image values for the participants and winners in the man-made New 7 Wonders of the World campaign;
  2. Study published by Grant Thornton of South Africa in April 2011: US$1.012 billion each in economic and employment value for the first five years for being successful in the New7Wonders of Nature;
  3. New study published by JDI of South Korea in May 2011: up to US$1.837 billion each per annum in economic benefits for being successful in the New7Wonders of Nature.

The New 7 Wonders of Nature was the second competition of its kind to be held by the foundation. The first, concerning man-made wonders of the world, awarded the title to Chichen Itza in Mexico, Christ the Redeemer in Brazil, Colosseum in Rome, Great Wall in China, Machu Picchu in Peru, Petra in Jordan, and the Taj Mahal in India. The Pyramids of Giza in Egypt – one of the original 7 wonders, was eventually awarded an honorary title after the Ministry of Tourism complained.

Following Indonesia’s decision to withdraw Komodo, Indonesian blogger Priyadi Nurcahyo Faith collected 15 years of tourism statistics for three of the winning attractions in the first competition, as well as national tourism arrivals, and graphed them in an attempt to correlate the effect of winning the competition.

Visitor numbers to 2007 New 7 Wonders winners. Source: Priyardi's Place

Machu Picchu recorded high growth in (overseas) visitors between 1998 and 2000 of over 20 percent a year. Visitor numbers slumped over 16 percent in 2001, returning to 40 percent in 2005. By 2006, visitors had plunged to 1.14 percent. In 2007 – the year Machu Picchu was announced a winner of the New 7 wonders competition, it had risen to 14 percent, slowing to 12 percent in 2008. In 2009 growth plunged 5 percent, worsening to 18 percent in 2010. Overall arrivals to Peru increased 41 percent in 2004, and 14 percent in the year of the competition. Arrivals dropped 4 percent in 2009.

The Taj Mahal in India showed a broadly similar trend. Foreign visitors increased dramatically 62 percent in 2005, before plunging 17 percent the following year. In 2007, visitor numbers grew 19 percent, but in 2008 the increase was less that 1 percent. Visitors dropped almost 17 percent in 2009. The increase in tourism arrivals to India as a whole continued a downward trend from 13 percent in 2005 to 7 percent in 2008.

Petra, which recorded both foreign and domestic visitors, saw a significant spike in 2007 of over 60 percent, building on a broadly positive trend from a dramatic increase of 93 percent in 2004. Visitors increased 38 percent in 2008, dropped nine percent in 2009, and increased 34 percent in 2010.

At the same time, overall visitors to Jordan dropped 3 percent in 2007, despite almost 19 percent growth the year before.

The blogger’s conclusion was that the New 7 Wonders contribution to visitor numbers was difficult to correlate amid other factors – but was likely “not so significant”.

The controversy surrounding Indonesia and the Maldives’ withdrawal from the competition, and most recently the growing attention in South Korea, has sparked interest in the foundation’s business model.

A ‘New7Wonders Foundation’ is registered in the Swiss canton of Zurich as a charitable foundation, however the New7Wonders own website describes it as “a major, global-scale proof of a business concept based on mass virtual online dynamics creating concrete economic positive outcomes in the real world”.

The Maldives Tourism Ministry initially paid a US$199 participation fee and signed a contract not with the foundation, but rather a commercial arm of the operation: New Open World Corporation (NOWC), which listed its address on the contract as a law firm in the Republic of Panama.

The fate of the money paid to NOWC by tourism authorities, sponsors and telecom partners in unclear. Funds raised, the website states, are used “to set up and run the global New7Wonders voting platform, to run the first campaign that chose the Official New 7 Wonders of the World, to run the current campaign electing the Official New7Wonders of Nature, to run the New7Wonders organisation, [and] to create a surplus for distribution.”

Swiss law does not require charitable foundations to disclose how much they pay executives, unlike the UK, and no filings, declarations of assets or record of funds distributed are available on the foundation’s website.


Etihad, Hainan start service to Maldives

Ibrahim Nasir International Airport (INIA) welcomed the maiden flights of Etihad Airways and Hainan Airlines yesterday, making Male’ Etihad’s 67th destination.

Etihad flight EY278 from Abu Dhabi touched down at approximately 2:17 pm and was welcomed with a water cannon salute, bodu-beru dancers, coconuts and a ribbon-cutting ceremony. The Hainan flight from Beijing that touched down approximately 20 minutes later was similarly received.

Passengers who disembarked from both flights appeared curious, surprised, exhausted and delighted at the festivities. Etihad Executive Vice President Halid Al Marhedi was invited to cut a golden ribbon with GMR CEO Andrew Harrison and Maldives Marketing and PR Corporation (MMPRC) Managing Director, Simon Hawkins.

The new partnerships reflect the travel and tourism industry’s changing patterns.

While Etihad, the official airline of the United Arab Emirates, is projected to expand arrivals to the Maldives significantly, Hainan signifies China’s growing demand.

“It’s a good sign that these two airlines are having their maiden voyages today,” said Mahika Chandrasena, GMR Head of Corporate Communications. “Etihad shows that we are interested in expanding and working with these larger, well-known airlines. Hainan shows that we are interested in working with the Chinese market, which is growing dramatically.”

Hainan is the third Chinese airline to open operations in the Maldives.

Etihad is making the rounds in the region: today, it makes its maiden voyage to the Republic of Seychelles. Although Etihad will celebrate its 8th anniversary in the next few days, as one of the youngest premier airlines it has seen astonishing growth.

“Forward booking indicates that the Maldives has become one of the most popular destinations for leisure travelers and honeymooners,” said al Marhedi at a reception held at Naladhu resort last evening. Al Marhedi said Etihad was “very pleased to invest in the Maldives and support its economic growth.”

Speaking at the ceremony, Hawkins said the Maldives tourism industry could only benefit from the higher connectivity offered by Etihad. “It’s interesting to learn why people don’t come to the Maldives,” he said. “The number one reason is, people simply don’t know where we are. So when a major airline like Etihad opens services here, we know we can expect better connectivity to new markets and a fundamental boost to the country’s economy.”

Hawkins concluded that team work between airlines, travel agents, resorts and other sectors were essential to the growth and maintenance of the national economy.

Etihad has taken steps to offer customers a complete travel experience. Special travel packages are tailored to a range of budgets and travel purposes; airline guest members who book early and fly in the next 30 days will have their mileage points doubled.

INIA currently receives approximately two million arrivals each year from 29 different airlines. GMR aims to raise that to three million in the next year, and to 5.2 million by 2014, Chandrasena said.

“Alitalia will be joining us in December, bringing our airline numbers to 30,” she added. “We don’t want to say ‘no’ to anyone.”