A few months ago when my friend decided to buy an air-conditioning unit for his house, he was overwhelmed by the number of people who were ready to offer him advice on the best unit to buy but eventually he made his choice, writes the President’s Special Advisor, Dr Hassan Saeed, for Haveeru.
The great day came when the engineer installed it. My friend was a bit puzzled that he left without even turning it on but he was so looking forward to enjoying the cool air that he put it to the back of his mind. And then the problems started….
It stopped working properly and became less and less effective as days passed. When my friend rang the company he bought the AC from, he could never get hold of anyone or if he did manage to speak to someone they didn’t seem interested in his problems-let alone in helping him fix them.
Eventually his AC almost ground to a halt, making alarming noises and was clearly becoming dangerous and at that point the company did start to take some notice and rushed round to his house. And you know what really annoyed him? The company acted as though this was the first that they had heard of the problem…
You’ll recognise this story because in reality, of course, it is describing the Maldives, the international community and our democratic journey of the last three years.
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