Kurumba workers on strike over poor staff facilities

More than 150 Maldivian and expatriate staff working at the Kurumba Maldives resort are on strike, complaining of poor staff facilities.

The Universal-run resort near Male’ is one of the oldest private resort islands in the Maldives, reopening as a five-star luxury resort in 2004 following renovation.

A striking staff member told Minivan News that the 157 staff were striking over “low wages, pathetic accommodation, awful food, communication barriers between staff and management, and discrimination between local and foreign staff.”

“We have to sleep 10 people to one room, and we do not even have pillow covers,’’ he claimed, adding that the resort’s management had promised to upgrade staff facilities three months ago but had not done so to the extent demanded.

The Indian and Bangladeshi workers at the resort were “fully supportive” of the strike, along with the Maldivian workers, the source said.

“Only a few people are not taking part in the strike,’’ he added.

The strike was declared after a petition reportedly signed by 157 staff working on the island was presented to management, he said.

“In the petition we gave them a time limit and stated that we did not just want a verbal reply, however they failed to reply to us,’’ he said. “So we began the strike. We do not have confidence in the [resort] management, and the staff do not wish to speak to them. We want to speak with the Directors of Universal.’’

The striking workers had met with senior officials at Universal twice, he added, “and this evening they said they will give us a final response.”

Vice President of the Tourism Employment Association of Maldives (TEAM), Mauroof Zakir, said staff at Kurumba were demanding “very basic facilities that the management should provide.”

“Recently some Kurumba staff were dismissed after they sent management a letter with the intention of bringing the issues to their attention,” Zakir claimed.

Management at Kurumba Maldives declined to comment when contacted by Minivan News.

The story initially appeared on Velidhoo and the Maldives Resort Workers (MRW) blog.

“Despite catering for diplomats, prominent businessmen, and generally to an affluent clientèle, the resort has a tall list of [staff] grievances,” MRW wrote. “It is quite true that the staff of KV are low paid, poorly fed, and unlovingly accommodated. Then there is the little issue of over working staff without overtime pay which is brazenly against the labour law and accepted norms of business. The situation was quite the same for 38 years and now it appears the staff are protesting these conditions.”

In April staff at the Shangri-La Villingili Resort went on strike after four workers were dismissed for allegedly playing on a PlayStation in a vacant villa.

A person familiar with the matter told Minivan News that the four men, who were ‘villa hosts’ at the luxury resort in Addu Atoll, took their PlayStation to a vacant guest room during their lunch break, “double locked the door and put up a ‘Do Not Disturb’ sign.”

The 60 staff who signed and presented a petition to the management demanding the villa hosts’ jobs be reinstated were dismissed and escorted to a nearby island by police, leading 157 workers to declare themselves on strike.

The strike was broken when resort management dismissed the 10 strike leaders and invited the remaining staff to return to work.

In February staff at the Centara Grand Island Resort in North Ari Atol held a strike complaining they were not receiving the service charges agreed to them by management, claiming that the resort had persisted in giving them a lower amount because “room revenue was very low.”  The resort increased the service charge allocated to staff after a representative from Ministry of Human Resources, Youth and Sports visited the island.

Image: Maldives Resort Workers

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56 thoughts on “Kurumba workers on strike over poor staff facilities”

  1. koli family is becoming an obstacle for the development of Maldives,its not only that they are treating their staff bad but have been abusing the policy makers to make things in a way more favorable to their family. In other words Maldivian MAFIA, I am sure they are obstructing the tax bill in the parliament too.

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  2. Kolinclan needs to be made accountable to thsi. The government should not step back in bringing those Koli crooks to justice.

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  3. Without Unions, stikes could cripple the economy.. Law makers should think about protecting the rights of the employer. Not only the employee.

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  4. Presently am working with UNIVERSAL RESORT but not at kurumba, here at this resort we r not geting full salary as well. the salary they pay has no extra pay which we r suppose to get while we work on fridays and all governament holidays, then we do not get over time, they make us work more than 8 hours, we do 12 - 15 hours some times because of staff shortage, they do not hire people. they say off season butthe occupancy of guest is always 80 percent, even that we do not get. we get 2000MRF as service charge on 250 dollar basic salary, we have parents wife and kids to take care and we came so far to save money. these fair foreigners get huge amount and these people say what we get is enough for living. we have very bad condition of room, no AC, no proper bed sheets, no pillow covers, no towels, nothing. only Staff TV hall and sports ground will not make us happy. this will not full fill our parents dreams and my/our own dream. these people are doing wrong, if we protest they makes us leave resort, they throw us out, same thing will happen with KURUMBA staff, these people should make an agreement with the UNIVERSAL that the protestors on strike will not be thrown out, and can leave the job after they will to leave. or else after 6 months they make the protestors leave by geting the new staff

    the RESORTS of UNIVERSAL group which is doing this is KURUMBA VELASSARU BAROS etc.... all is done by all foreigners. if they get all executive foreigners then y not lower staff should be foreigners? these people are very bad. ve have loats of problems the news channel or the media should reach the resorts to ask people and their suffering. I SUPPORT THE DIVEHIS and their possitive protest, there is no greed it is about the right they are fighting. hats off dude. I came to know at velassaru and baros they wrote a note for staff that within 1 month all rooms mostly 50 rooms will have A/C and etc facilities... the company promised before like it promised kurumba but it stoped, now again they started as kurumba strike came in action. because if rules change in kurumba then velassaru will go strike and baros as well. ALL THE EXECUTIVES SLEEP IN AC and we suffer. being a victim m speaking this.... and its all truth. what they said in interview is all right. to believe the people of media should come to resort, check the salary, check the occupancy, check the service charge, the facilities and individual private interview with hidden name and nationality they should do a sting operation. I WANT PEOPLE OF KURUMBA TO TAKE A VIDEO OF THEIR ROOM AND ALL SALARY SLIPS AND ALSO THE INTERVIEWS WITH VOICE ONLY and publish on YOUTUBE!!! go ahead guys. these people have done enough... its our time to show them.

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  5. KURUMBA STAFF WHO WENT ON STRIKE ARE THE REAL LIFE HERO's.
    REVOLUTIONARIES
    FIGHTERS FOR THEIR RIGHTS
    MEN WITH SELF ESTEEM
    REAL GUTS
    HATS OFF GUYS!!
    kicking time for them
    (on behalf of all the victims of the kurumba, baros, velassaru, huvayenfussi etc. resorts )

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  6. guys guys. why Maldivian police and all those people want protect their (Foreigners) rights? dnt we have rights? i can say that ministries and everyone want protect them. we are the people of Maldives. we are the youth of the maldives. govt is still quite. whats wrng? please help kurumba local staffs

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  7. I hope the staff-men can look forward with more Acceptance from their resort- and main-management from the coporation.
    I know about staff-problem, because I stay many times on Maldives. Anytime, when i talk with Staff-people, the same problems i can hear. Similarly to hear between their rates, when they can't answer all questions because of their career-orientated closeness or discretion. This fact to change is a important thing to do in a democracy.
    With my best opportunities

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  8. Hi readers,
    Do you know what most of these Resort owners are doing to us locals.

    By the newly ratified LAW of Maldives, all muslim staff are to be given a 50% of their salary as a bonus during Ramadan. However most of the Resorts are not doing it. Instead, they are giving 50% of the salary of the 13th month (year end bonus) and saying that we have given ramadan bonus and we are complying with the Labour Law!!! Funny right??
    But where is the Labour tribunal who is looking in to these issues? whats hapopening and when will we get our rights??

    Thanks

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  9. i also advice staff of kurumba to take some pics of the their lodging arrangements and compare with other resort- nonuniversal resort like champa, crwon, jaabir's and so on...and see the difference. which one's are worse??? TEAM should be able to help on this one.

    The reson why other resort (nonuniversal) staff are not complaining. so it's clearly seen that since gov wants to indulge politics with koli, they want to humiliate them now, loose face with them too...

    TEAM is very much in this one, i am sure they will able to sort it out in favour of the government policies. MORE votes. i am sori i forgot, TEAM leader is MP of MDP.

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  10. Things maybe wrong at kurumba or be it any other resort. But going on strike is the solution? Where would you work when no tourists come to the maldives? What happens when big investors like Universal back out from the maldives and start their operations else where (which they can). Will you go on strike saying where are our resorts? Lets give this TEAM guys a resort and see if things are so rosey and perfect....
    Nothing is perfect...thats a fact of life.
    And to the guy commenting about the late salaries at universal, you truly not a guy working for universal, for all that i know, they are the only company which gives their staff the salary on a timely basis!
    Get your facts right when you make up bogus stories

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  11. they are the kurumba staffs need respect from the management.they are keep silent more than 2 years.and now the management make new rules for them,they push them,they working more than 8 hours without over time.they work so hard but still less service charge.the management promise that the end of April they will increase 10% of service charge.but actually until this month is nothing.they got less service charge than before.so what they did that is true and I support for them.
    please for the kurumba management respect and care for your staffs

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  12. I agreed with the person presently with Kurumba .... What he said is really true ... occupancy always full ... but still we are received on the same service charge ..... I experienced with ... two different top leader ... they are the same only the way to grab the situation and attention from their people they are different ... Keep the strike people never loose ur hope .

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  13. YES KEEP UP THE STRIKE GUYS. WE SHOULD SHOW THEM A LESSON. LETS DRIVE AWAY ALL THE TOURISTS FROM KURUMBA. HEY LETS DO THIS ON ALL THE ISLANDS AND STRIKE ON EVERY UNIVERSAL ISLAND.
    Oh and loosing our jobs and loosing the tourits coming to the country....errr maybe think about that later.
    If no tourist comes to maldives....errr we think about that later.
    what a bunch of muppets!
    If this guys from TEAM are so concerned abt your wellbeing, lets ask the guy from TEAM at majlis to distribute his salary to all resort workers.

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  14. I agree with Ali Waheed
    Who would want to invest in a country where the employerr rights have no meaning. this is all politics, TEAM are in it. the government fears the common thugs who rule by intimidation and are handicapped to stand up. Universal pay may be low but they are the only people who actually pay they staff on time, EACH MONTH. ask anyone who has worked for Jabir etc...No one will invest here, all the businesses will fail, the economy will come to a halt and then TEAM can start striking and demonstrating because the resorts have gone missing. WHAT A JOKE OF A COUNTRY!

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  15. country full of wannabe revolutionaries! talking about 'rights' when they dont even know the meaning the meaning of 'rights' or what they are talking about.

    LITTLE KNOWLEDGE IS DANGEROUS ON IGNORANT MINDS.

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  16. i say give all resorts to the actvist like easa waseem and the rest. They will treat people like real gems.

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  17. Its so sad to hear this kind ob news from one of the renown leaders in Tourism Industry in Maldives.

    Change the Management to All Maldivians, these Foreign Managers have no clue how to handle Maldivian employees.

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  18. You strikers at universal resorts are stupid and dumb idiots. You work there for several months and suddenly realize that you are treated badly, that you are under paid and that there is no AC in the room. In addition to that didnt you guys read the contract before signing it or were you too desperate for a job that you just signed and agreed to it

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  19. Oh what a timing, just as when neighbouring countries are looking for investors and capital, here we are showing to the world that Maldives is not safe enough for tourists, is there any better opportunity for our neighbours to grab our investors and tourists. way to go guys, let's TEAM up countrywide, be positive, we can do it.

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  20. Universal are a greedy bunch of guys. See the amount of money they have generated from the Maldives and dumping in places Seychelles. Apparently, they have five properties in Seychelles and each director flies his own helicopter from one property to the other...!!! These guys have become filthy rich from the money generated from the Maldives, by squeezing the Maldivians. They don't even outsource any work to Maldivian companies. What have they done to the Maldives under their Corporate Social Responsibility...May be a dialysis machine for a couple hundred dollars to IGMH and a mysterious scholarship program that was run for just two years. That's what i could think of in the last thirty years. We need to tax these fellas big time and try to reduce the income disparity in the Maldives.

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  21. HASSAN U IDIOT your just another sore looser. get your facts right before u start talking out of your arse. The Universal Resort website says ONE resort in the Seychelles not 5. sounds like another case of sour grapes syndrome from u.

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  22. Hassan: and what has Lolly Jabir done for the hospital? I dont see any dialsis machines sent by him? Or any scholarships. Half the doctors in the country have been educated by the universal scholarships.This country is full of people like you hell bent on defaming those who have become successful through hard work.I bet you havent done a days work in your Life. ur not even capable of getting your FACTS correct when writing on a public post. this country is going to the dogs cos of people like you.

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  23. Hassan: and what has Lolly Jabir done for the hospital? I dont see any dialsis machines sent by him? Or any scholarships. Half the doctors in the country have been educated by the universal scholarships.This country is full of people like you hell bent on defaming those who have become successful through hard work.I bet you havent done a days work in your Life. ur not even capable of getting your FACTS correct when writing on a public post. this country is going to the dogs cos of people like you.

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  24. Where ever you work, there is always room for improvement and progress. This can only be achieved through civil communication from both parties not violence and intimidation. No company should have to put of with such behaviour.
    If the strikers want respect and a voice, then they should start behaving like respectable people rather then savages. They should be setting an example not behaving like thugs. But then again, that is what half the population of Maldives has become.

    Secondly listening to the typical comments from ignorant idiots by the likes of Hassan who dont have their facts right. All i can say is, if you think you are so brilliant, why have you not started your own resort and worked hard? The company that you are so happy to envy and put down, help start tourism in the Maldives. They also give a lot back to the locals but they jsut don't talk about it. They worked their hearts out to get where they are today and helped create the economy of the Maldives along with other great Maldivan companies who have resorts as well. what did you do to help the country and the locals? what have you given back? Nothing!. You are just jealous and ashamed of yourself that you will never have it in you to work as hard as those who are sucessful.

    I hope the Strikers and the Management can come to a amicably settlement. However a lesson to all strikers who were intimidating. You should all be sacked and blacklisted. To the rest the workers who were civilised, i hope your work conditions and pay do improve.

    To everyone, it is always best to look into the real facts, before you give your opinions.

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  25. people who are against the strike, you guys should know how hard they work and there work need to be acknowledged. how much time they spend away from their family.after all the sacrifice they’ve made still they THE UNIVERSAL can’t respect their rights…these koli family needs to meet justice. insha allah they will meet justice.ekeeeeez while you just type things away do you know your own ‘rights’. ah! i think not. sad little creatures like you won’t even realize whats the meaning to have your own rights.

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  26. aamed u respect koliclan too much. of course yeah they did work there way pouring there hearts out. OUT OF WORKING AS THUGS. well i don't think i need to explain them to you. if you are a Maldivian you would know. despite if you or anyone ignoring that fact. aamed we don't need to be successful that way. and dude you talk about they giving to local people. if they do give or if they are kind to the locals then this wouldn't have happened. you need to be heard from the locals first instead of defending 'koliclan' or 'universal' in the name of the locals or citizens. aamed you should listen to yours self right now trying to defend greed and money.

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  27. The comments left here seem to mainly be from the ignorant and delusional, so here are some cold hard facts for you.

    Universal Resorts were instrumental in bringing tourism to the Maldives and were pioneers in helping to build the reputation and name of Maldives around the globe. These people are businessmen, they run a business for profit. They don't owe anyone anything aside from what the law says they must provide as a basic standard.

    If working conditions are terrible and unfair then of course bring this to the attention of the management and if nothing is done about it, find a job elsewhere. That is what people do when they dislike a job, they get a new one. Alternatively, start your own resort (if you think you can do a better job) and see how successful you are at it.

    Judging from the majority of comments here, most people cannot even speak English properly and are not familiar with how market economics drive employment (and society as a whole) in the majority of the world. These resorts mainly cater for wealthy foreigners, who expect the level of service and attention that they would receive in the Western World and for which they are paying a lot of hard-earned money. They are bringing their money to Maldives and spending it in your economy. This money is then taxed and goes to your government and to develop your society. I wonder how/why the airport was built for instance?

    How would a non-English speaking Maldivian waiter possibly be able to run a resort of this size as capably as someone who has management training and a wealth of experience abroad? It's a nice idea but it's just not realistic. I might wake up tomorrow and decide I want to be a brain surgeon, but it’s not going to happen either (not without years of dedication, education and training anyway).

    Of course I agree that the workers should have a decent standard of living but, as I understand it, Universal has brought more to the Maldives than any politician there ever has. Small minds will always need prising open and the entitled will always want something they don't deserve.

    If you aren't happy with your lot in life, drag yourself into the 21st Century, get an education and create a better future for yourself. Don't just bite the hand that feeds or have a tantrum and expect someone else to sort everything out for you. If these workers are so unhappy, I have some questions for them: how many of them have been actively applying for jobs elsewhere? How many have been studying for a qualification in their spare time? What exactly have they been doing to stand out from their peers and show that they have the potential to manage an international resort with a foreign clientele? My guess would be none, none and nothing.

    @ mad on – people who talk about “rights” generally have no idea what they are referring to. Please explain to us what rights are being violated. I would like you to source the specific legal right and documentation that codifies it, in order to substantiate your libellous claims. Also, please bear in mind that the workers have a “right” to quit.

    @ aamed – I completely agree and I am glad someone is referring to the unnecessarily threatening behaviour of some. One of the Managers was chased by a mob – what about his “rights”?

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  28. and also aamed they tried to come to terms with the management for 2 years. but all they get from the management is rejection and humiliation every time they try to communicate with them. of course we're dealing with animals here. how can we communicate with animals don't you agree with me aamed.

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  29. @mad. why on earth did they join such a bad company such as UNIVERSAL in the first place?
    What kind of justice are you talking about? is it only the Universal Group who needs to be put to justice? So are you justifying that its ok to strike on a resort and drive out all the tourists coming?
    If you owned a resort? or be it a shop..and you staff not happy with wat you pay them...will u want them to go on a bloody rampage in ur own store and scare away your own customers using battons and stikcs?

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  30. Universal Fan yeah i admit that your English is very good. lol (don't mind me using these kind of English. of course i don't hold a degree or a diploma )and of course what your saying is really great and its right. i totally agree with you.why don't they just find another job. why don't they just study on their spear hours. holding a PHD won't do if you don't understand peoples feelings. yeah so they can try to find another jobs. but as we all know it ain't easy thing to do. these days everyone is afraid to lose their jobs. so when something goes wrong they just have to quite and find another jobs. easier said than done. and they're suppose work even if things are bad. but that doesn't mean they have to work as slaves.

    and Universal Fan i don't think you even know whats going on do you. asking me about what rights are being violated. stop talking big and go see the news and maybe you'll understand whats going on.

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  31. @ Universal Fan.. (a ceiling fan?)

    some cold hard facts from here also in order.

    1. "If working conditions are terrible and unfair then find a job elsewhere".. now what about trying to improve the conditions of the work place? Is that something that shall not be attempted?

    2."Judging from the majority of comments here, most people cannot even speak English ".. Judging also from the resort life, its not uncommon to meet with various managers, executives (expatriates) who does not have a good grasp of English or any other relevant lingo to the tourism industry. Sometimes the said manager or executive might have fluency in his own language, like Marati, or Telugu or Malayalam etc..

    3."Universal has brought more to the Maldives than any politician there ever has." Historically this can safely be transposed to read it vice versa. Universal Group was created by Maldives politics and shaped and grew to its current size NOT by their superior brain power or superior knowledge or anything... but by association with corrupt politics of a former regime.

    4."how many of them (workers) have been actively applying for jobs elsewhere?"... many actually. But for every job application a local worker applies, thousands arrive from emails and faxes from abroad thanks to our unregulated labour market which is hijacked relentlessly by a veritable flood of foreign talent mostly in collusion with HR executives (expats) or other corrupt means. Its actually two issues here. 1. corruption 2. deregulation.

    5."the workers have a “right” to quit." True, but the employers have an obligation to be fair also. The problem that's paramount in most resorts is the opaqueness of service charge which according to the law is a right to the worker and the employer is obliged to be honest in disposal of this money. But how many resorts are able to be transparent and clean in this? Can Kurumba be said to be one of those?

    6."One of the Managers was chased by a mob " .. This is a sad occurrence and but a mob is a mob and things just happen. The mob that is today was just peace loving staff only yesterday and they became a mob for a reason. The reason was the employer didn't play fair with them.

    Lots of Salaams from resortworkers.

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  32. If I agreed to the salary, so I get paid. If I'm good at my job I would get an increment or a promotion. If I don't I look for a place who would do so. If I'm not capable of my job, I have no option but to get it by force or facing the results trying to do so.

    The way forward would be to pay better and recruit people who do a better job than those counting hours. Don't increase just for the sake and demoralize us who work hard.

    Get rid of management members who jeopardize both staff and owners interest.

    All this would bring justice to capable staff, resort guests and owners.

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  33. Maldiveresortworkers,
    nice to see there's someone to represent us.

    I bet you were not around when our brothers at Kurumba lost their heads and went on the sabotage. Please implant some intelligence in their head (or whereever necessary) allowing them to think, they are the only loosers, as insurance would account for all the losses and Universal may have got their investments realized several times over.

    I don't know whether I'm too late to say that we better be careful next time. The damage to tourism might have been done already as this has been a trend if all such cases combined.

    Male' drug issues and tax talks won't help either.

    welcome to the third world at last guys.

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  34. what is happening to the Maldives?
    i actually cant believe what i am reading and still some guys are pouring fuel into the fire, too dumb to understand that what ever happening to Kurumba or Universal today, is actually extremely bad for this country.

    i tell you why:
    who in gods name is willing to invest in a country where a bunch of useless losers can just sabotage your business, your millions of investment?
    who is willing to travel all the way from europe as a tourist to see resort staffs becoming savages?
    who is willing to work in the Maldives, if any moment you get chased by us or threatened to death?

    Let me remind you that Kurumba is today without a single tourist on the resort, they had to evacuate all tourists from the island because of safety reasons. is that the "sunny side of life" the government is promoting all over the world and paying millions to get our image right? and now we are scaring away the tourist showing that we are actually a bunch of savages to the entire world just because the food was not good or a pillow cover was missing.?????

    Universal is today a very respected company with all major tour operators in this world. all those companies are coming with thousands of tourists, because Universal is today and always was a very reliable business partner for them, since they do understand what their business is.
    and why is that? because they are the ones who started the tourism industry in this country and were the major force thriving the economy for all those years. Wasn't Kurumba the first resort "the flag ship" of tourism in this country?

    we have to stop killing our own industry by behaving like savages. there are proper ways to address these issues in a civilized way. There is the labor law, labour tribunal for a reason. you cant just take matters in your own hand and try to be above law. who ever does that is also disrespecting this government and the maldivian judiciary system.

    please lets get our act together and see the bigger picture. this country needs to go forward and what is happening today will definitely not help.

    @Mad, Ahmed and all the other simple guys with the crazy comments:
    just start working, get a job, a life and whatever. Please also start working on your education, only then you will understand the actual economical dynamics in this country.

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  35. @ mad on. I am not just "talking big" whatever that means. I am trying to explain that something is not simply a "right" just because you decide that it is. Rights are enshrined in law. Only by consulting what the actual law is can one say whether a right has been violated. And if so, then the law is there to protect you so that rioting and intimidation is not necessary. If your courts/legal system is corrupt or doesn’t function then I guess you don’t have any rights, not until a proper system is imposed.

    @ maldivesresortworkers. Thank you for your candid response however I think you are confusing an individual company with the state of Maldives tourism as a whole. If conditions for workers of Kurumba are terrible then, as I said before, of course this should be pointed out and improved.

    I was talking about top tier management, the ones who are actually shaping the design and policies of a resort, not middle management, who may well come from other South Asian countries. How many non-English speaking employees are in positions of real decision-making responsibility? If there is a glass ceiling on Maldivian workers graduating into the middle-management positions then yes, I agree this is something that should be rectified. However, there seems to be much focus on Universal here and the family who run it. If they are so bad then I assume all the other resorts promote Maldivians to these positions? Why don't the workers apply at other resorts if this is the case? If it isn't, then Universal is no worse than any other resort owner and shouldn’t be vilified.

    I am interested as to how you know that Universal was created by corrupt politics? What examples of corruption do you have, or are these merely idle slanders? Were you there almost 40 years ago when the company started? Isn’t the truth that the company was built from nothing via years and years of hard work. How much help do you think Universal got from the government when there was no tourism industry to speak of? Universal cannot be held accountable for the "corrupt regime" of the day, you can't choose who is in power when you start out in life. And again, why the focus on Universal? Are you saying that all successful resort owners are simply corrupt and have received handouts to get where they are today?

    Obviously, I am not aware of how service charge is distributed but if, as you say, it is law then the courts are the place to petition and it is they who are there to deal with it.

    You are of course correct that it is easier said than done to leave one job and get another but good workers will always be able to progress and find work. The cream rises to the top in any competitive marketplace. That is the harsh reality. The rest must ask themselves what the people filling these jobs have that they don’t. The peace-loving workforce who become a mob must take responsibility for their own actions. Things don't just happen, and it's not acceptable to resort to intimidation and violence to make your point.

    So in summary, if the staff are not being provided for properly then I hope this is improved and people are happier as a result but I think we need less talk of "corruption" and "justice", especially when it is all just unsubstantiated rumour and hearsay.

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  36. [email protected] SEND ME PICS OF KURUMBA WHERE THEY MAKE U SUFFER. I WILL MAKE A VIDEO AND UPLOAD IT ON YOUTUBE AND MAKE UNIVERSAL MORE POPULAR. SEND ME ALL HERE. NOT ONLY KURUMBA ALL OTHER RESORTS DO THIS AND I WILL MAKE UNIVERSAL MORE POPULAR AND SHOW WHAT THEY DOING TO MAKE PROFIT. AND WHAT UNIVERSAL FAN WROTE ABOUT A MALDIVIAN, EVEN THAT I WILL LET THE WORLD KNOW. COME ON GUYS HERE OF BAROS I HAVE SEND ME THE KURUMBA AND ALL OTHER UNIVERSAL RESORT PICS AND SEE WHAT VDO I MAKE. I WILL BE WAITING PLEASE LET ME KNOW IF SENT. TC.

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  37. @EGON
    why on earth did they join such a bad company such as UNIVERSAL in the first place?
    NOBODY KNOWS BEFORE JOING ABOUT THE CRAP GOING ON INSIDE THE RESORT
    LOLZ

    What kind of justice are you talking about? is it only the Universal Group who needs to be put to justice? So are you justifying that its ok to strike on a resort and drive out all the tourists coming?
    NOBODY WAS DRIVED OUT. THE PEOPLE ON STRIKE DID NOT HARM GUEST. ALL GUEST WERE INFORMED ABOUT THE REASON OF STRIKE.

    If you owned a resort? or be it a shop..and you staff not happy with wat you pay them…will u want them to go on a bloody rampage in ur own store
    IF I DO NOT THEN GOD IS THERE TO PUNISH ME, BUT I THANK THE SAME GOD THT HE DID NOT MADE ME RICH LIKE THESE CREEPS. IF THERE IS INJUSTICE THEN YES THEY SHULD GO ON STRIKE
    I ASK U 1 QUESTION? IF U LOVE UR GIRLFRIEND AND WANT TO MARRY HER BUT INSTEAD OF HER UR PARENTS TELL U TO MARRY SOME OTHER, WILL U MARRY LEAVING THE ONE WHOM U LOVE? SURE U WILL GO AGAINST UR OWN PARENTS HAHAHAHAHAHAHA

    and scare away your own customers using battons and stikcs? NO BODY WAS SCARED. THE UNIVERSAL HAS MORE PROPERTIES OVER HERE THEY TOLD THEM TO GO TO OTHER SISTER CHAINS. THEY R HAPPY!!!! NO ONE WAS CHASED AND HURT. IT WAS A REQUEST TO THEM. THE UNIVERSAL PEOPLE PLANNED TO SHIFT ALL GUEST AND BRING POLICE FORCE TO MAKE PROTESTORS ARRESTED. IN THIS CASE WHAT KURUMBA STAFF DID WAS 100% RIGHT.

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  38. @ husein

    HUSEIN WROTE: YES KEEP UP THE STRIKE GUYS. WE SHOULD SHOW THEM A LESSON. LETS DRIVE AWAY ALL THE TOURISTS FROM KURUMBA. HEY LETS DO THIS ON ALL THE ISLANDS AND STRIKE ON EVERY UNIVERSAL ISLAND.
    Oh and loosing our jobs and loosing the tourits coming to the country….errr maybe think about that later.
    If no tourist comes to maldives….errr we think about that later.
    what a bunch of muppets!
    If this guys from TEAM are so concerned abt your wellbeing, lets ask the guy from TEAM at majlis to distribute his salary to all resort workers.

    FOR U HUSEIN:
    DUMB DUMB DUMB DUMB!!! I NEVER READ THIS DUMB REPLY EVER. BABULAAL, HERE PEOPLE STARTED PROTEST WHEN THERE WAS NO WAY LEFT, THEY HAVE NOT DECIDED LAST NIGHT ND WENT ON STRIKE THE EARLY MORNING, FROM 4 OR 5 MONTHS THEY R COMPLAINING BUT NO ACTION, THEY THINK WE KEEP OUR MOUTH SHUT, AFTER 5 MONTHS OR 8 IT TOOK A TRUE COLOUR OF PROTEST. AND DO NOT WORRY THE GUESTD WILL COME BACK. THE SHERETON IN USA ONE OF THE LADY WAS CLEANING THE TOILET WITH A TOOTH BRUSH AND USED SAME FOR THE DRINKING GLASS. IT WAS ON TV,NEWS EVERYWHERE BUT STILL GUEST IS GOING THERE. U DO NOT WORRY ABOUT THAT PART. IF STAFFS R FIGHTING THEN THERE IS A REASON AND RESORTS LIKE 6 SENSES AND W PAYING WELL.

    LISTEN, W PAYS 300 AND SERVICE CHARGE HAVING 70 ROOMS SO 300$+700 COMES TO 1000$
    UNIVERSAL PAYS
    300:150 COMES TO 450$ (LOLZ) WHICH IS BETTER?
    SO MR DUMB, WHOS SUPPOSE TO STRIKE?

    IF M DUMB LIKE U THEN I WILL SAY 6 SENSES AND W RESORT

    LOLZ
    HAHAHAHAHAHAHA AM LAUGHING HERE.

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  39. @TO STRIKERS:

    To Strikers WROTE:
    You strikers at universal resorts are stupid and dumb idiots. You work there for several months and suddenly realize that you are treated badly, that you are under paid and that there is no AC in the room. In addition to that didnt you guys read the contract before signing it or were you too desperate for a job that you just signed and agreed to it

    IDIOT THEY WROTE IN OUR AGREEMENT THAT ROOM WILL BE FURNISHED, IS IT FURNISHED? THEY WROTE WE WILL BE PAID OVER TIME, R WE GETING? THEY SAID WE WILL GET EXTRA PAY FOR WORKING ON GOV. HOLIDAYS, WE GETING?

    YA IF THEY WROTE IN AGREEMENT THT WE WILL GET 300$ AND 10$ SERVICE CHARGE, NO PROPER ROOM NO FURNISHED, NO AC NO CARE NO BETTER TREATMENT, NO RESPECT NO PROPER FOOD, NO PROPER WORKING TIME THEN WE MI8 HAVE THOUGHT ABOUT IT.
    REALLY DUMB WHO EVER U R... STUPPPID IDIOT IS U R US. FOOL!

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  40. Universal Resorts does not pay a fair service charge. They do not charge a 10% service charge on contracted bookings (Kuoni, TUI, etc) in order to lower their rates. As a result they increase their clientele while the staff suffer. The 10% service charge is taken only from direct bookings but who in their right mind would book Universal directly? Only 10% of their guests....

    Maniku family is cheating on their own countrymen.... so sad...

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  41. @ ex-Universal..

    do you think, if universal charges 10% on TUI and Kuoni rates, that it will be easy to fill the resorts and generate the occupanies? i dont think you understand the business, no wonder you are ex universal now.

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  42. only a few are worried about the facts and that particular few are the people with there hands tied behind there back. the proclaimed superiors are not even a tiny bit concerned about the well being of the people of this country. it would be safe to say that these so called superiors are practical "BLOOD SUCKERS".
    wake up and smell the stench of corruption you ninkampoops! because these days nobody intends to give a damn about the truth unless the truth comes with what we call "MONEY". those workers from kurumba stood up for there rights! RIGHTS people! we all have rights! think about it! your all denying the facts! they are all human beings like us! think about there sacrifices! listen to them! being ignorant will get you nowhere! i bet they all have families to take care of! why don't you fools understand? where is humanity? does anyone care? you people are drenched in ignorance, yet so fond of denial. for once try to imagine yourself in a helpless situation where u cant even blink an eye without being charged for it. for once put your so called "POLITICAL OR INGENIOUS, UNREASONABLE, SELFISH" theories aside and try to think like a human being, perhaps a father, a brother or a son. if you people are so fond of ignorance, i suggest that you people go kill your selves.
    P.S: whoever comments against me is an ignorant,pathetic,selfish,lowlife,fool.

    I AM WITH THE KURUMBA PROTESTERS! LONG LIVE PEOPLE AND POWER! WE THE PEOPLE, SILENCE NO MORE!

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  43. To Ahmed above "P.S: whoever comments against me is an ignorant,pathetic,selfish,lowlife,fool."

    That comments says it all! Thank GoD you dont run the country, then no one will be allowed to have their own opinion without being excused of being a lowlife! I dont think the staff at Kurumba would like to work under someone like you. You are ignorant you dont even know exactly what they are protesting about. You are not with the protester but yourself!

    No one wants know what you think or cares what you think because if anyone disgrees with you, they are an ignorant,pathetic,selfish,lowlife,fool. YOu are sick person to tell people to go and kill yourselves.

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  44. @Naarey ....

    people like u would never really understand. ask your self, what if you were to work there and they never acknowledged your work? what if your suppose to get five thousand only for service charge but your only getting a thousand? what if the place your staying is falling apart or your been treated poorly? what if your poorly fed? and when you complain it to the managers or the owners, what if they just shove it off your face and say if you want to complain then don't come back in here? we all a human beings weather we are uneducated or poor. so they needed to be treated with at least a little bit of respect.

    @naarey

    even if im uneducated and even don't have a life or a job (which is non of ur biz anyway lol)but i understand how they would feel. and its better than holding a PHD or a DEGREE and been ignorant.

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  45. @Naarey ….

    people like u would never really understand. ask your self, what if you were to work there and they never acknowledged your work? what if your suppose to get five thousand only for service charge but your only getting a thousand? what if the place your staying is falling apart or your been treated poorly? what if your poorly fed? and when you complain it to the managers or the owners, what if they just shove it off your face and say if you want to complain then don’t come back in here? we all a human beings weather we are uneducated or poor. so they needed to be treated with at least a little bit of respect.

    @naarey

    even if im uneducated and even don’t have a life or a job (which you accused me of being and which is non of your biz anyway *lol*)but i understand how they would feel. and its better than holding a PHD or a DEGREE and been ignorant.

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  46. To all the clowns who write ignorant slander "get your facts straight." do you know facts about the spending power of the guests of today especially in light of the financial crisis? If you knew anything about anything you would understand that simply because occupancy is the same it does not mean you publish the same rates during low season. It is not the good old days of the leisure industry anymore so my advice is that you study and understand the industry before you talk.

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  47. i just noticed that someone has commented using my name! this someone is without doubt the most ignorant fool i have ever come across! people please beware! you might be the next victim! whoever commented using my name is a coward! say it to my face if you have something against me anonymous dude!

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  48. aamed, seriously you shouldn't be typing comments at all. your a disgrace to opposition. but i wonder, could you possibly do better than that?

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